WASP WILDFIRE

Return Policy

Important Information About Our Wildfire Protection Kit Returns Policy

Due to high demand during wildfire season, we’ve implemented a re-stocking fee of 40% on all returns of the Wildfire Protection Kit during the wildfire season.

Why is this fee necessary?

The WASP Wildfire Protection Kit is an essential product, and during a busy wildfire season, demand can exceed supply. This re-stocking fee helps ensure that inventory is available for those who need it most, preventing over-purchasing that could limit availability for other customers in urgent need.

We are committed to ensuring that everyone who requires this product has the opportunity to purchase it, and the fee helps us maintain that balance during this critical time.

We understand that the situation is stressful, and we are committed to providing support to help you be prepared. If you have any concerns about your purchase, please reach out to our customer service team, and we will be happy to assist you. 

Thank you for your understanding and for helping us keep this vital product available for those in need.

Your WASP Team

Any other items purchased on our website can be returned within 30 days of purchase. All items must be returned in the original condition and with the original packaging. The customer is responsible for the return postage costs. Refunds will be issued within 7 days of the item being returned.

Have a Question?

Toll Free: 1-855-889-4697
Email: info@waspwildfire.com

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